Contact Us

For the quickest response, we encourage you to visit the Nine West Help Center

If you can't find the answer you are looking for, please use this link to Submit a request.

Alternatively, you can call our friendly Customer Service Team on 1800 099 378 from Monday to Friday, 8am to 3pm AEST (except public holidays).

Marketing & PR Enquiries

For marketing, PR and media related enquiries, please contact marketing@ninewest.com.au.

Find your nearest store's contact information and trading hours at: Nine West Store Locator.

We can process Customer Service enquiries for Australian and New Zealand customers only.

Customers outside Australia and New Zealand, please access www.ninewest.com for all enquiries.